Category: Best Practices

Get a Minimum 10x ROI with ITSupportPanel – 7 Tips that WORK!

ROI Tip #1 Charge More to Existing Clients (8x to 16x ROI) ITSupportPanel demonstrates visible value to your clients and improves their productivity. Now you can consider charging for your innovative software. It’s always hard to increase your rates, so don’t do this, add another line item for ITSupportPanel. If you charge an affordable $50 or $100 per month flat fee per customer, multiplied by

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Why is your MSP boring? Become a Purple Cow!

Most MSPs are in super competitive markets with often 100’s of competitors all targeting the same SMB customers. From a clients perspective, you probably come across a bit boring. Everyone is using the same PSA, the same RMM, the same documentation software! How on earth does a prospective client choose between MSP partners when they all look the same? The answer is you need to be

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Why Invarosoft?

Firstly, thanks for reading our first post! My name is Jamie Warner and I’m the CEO and Founder of Invarosoft™. I’ve been in the industry for a long time and started my MSP when I was 22 in 2000, right in the middle of the dot com crash. We have grown eNerds™ over 17 years to be one of Australia’s best MSPs for small to medium businesses. eNerds now employs over 40 staff across 3 cities and we

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