With the Invarosoft CX Platform you can reduce stack bloat and save money by replacing the following point solution tools:
Everything in one platform which is better and more affordable.
Improve your NPS & CSAT scores and reduce churn by delighting users with a ‘One-Pane of Glass’ ICT experience they love.
In this App economy users are crying out for a modern IT Support experience vs ‘support@’ and phone on a sticker or mouse pad.
Remember the client doesn't care about your stack, they care about what they get, so a customizable App and Client Portal is definitely something they value.
With the Invarosoft CX Platform you can give an enormous boost to your Engineers and Service Desk's productivity:
Automation around in-bound tickets and driving productivity by solving the problem of getting the wrong information is where you can really drive operational efficiency.
Increase your Service Desk's security by implementing Secure Caller Verification for Identity Security.
Send passwords and other sensitive information using Secure 2FA Messaging.
Your Engineers can manage this easily using our ITControlPanel App.
In this day and age of too much email, improving communication with clients is mission critical given we need clients or users to hear our messages.
With Invarosoft you get powerful enhancements to your communication included in ITNewsPanel:
This is the modern way to communicate with clients across their desktop and mobile devices.
Simply by differentiating when you present your services you can win more MRR support deals.
You need to present clients with a compelling proposition of why your services will be a 'step up' from their previous IT Partner. Most MSPs still use phone and email on stickers or mousepads, so you have a huge opportunity to explain how your CX platform does the following:
You can not underestimate how important it is to show clients what they get on the front-end. They don't care about your internal stack!
If you're interested, book a demo or register for a free 30 day trial. We would love to hear what problems you're trying to solve and how the Invarosoft CX Platform can help.