Trusted by 100’s of MSPs and IT Teams
ITSupportPanel®

Improve CX, Security & Productivity with ITSupportPanel® and front-end your PSA with an integrated client & support portal.

Give clients a one pane of glass branded desktop and mobile App to streamline support (save 3-5 mins per ticket) and an integrated client portal to see their tickets, approvals, device listing, network diagram, access training + more. 

"If I had an MSP again implementing a CX Platform like Invarosoft would be at the top of my list. The industry has evolved and clients want more visible value." Nigel Moore, The Tech Tribe

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ITControlPanel®

Supercharge your PSA with Live Chat & Identity Security using ITControlPanel®. It’s the Help Desk tool your Engineers & Dispatchers can’t do without!

ITControlPanel is a native Windows App your team can use to control Live Chat, Secure Caller Verification, Secure 2FA Messaging and Push Messages. Dispatchers or Engineers can Log Tickets quickly into your PSA to save time on every ticket.

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ITNewsPanel®

Improve client communication using Live Chat, Push, SMS, Sentiment Analysis and  measure Customer Insights with CSAT, NPS & Surveys.

ITNewsPanel® helps your IT Team communicate effortlessly with Live Chat, cut through the noise of email with Push, get alerted to client sentiment, monitor ticket trends and manage customer feedback.

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ITSupportBot®

Reduce Tickets by 5-10% using Self-Service Bots and make your Engineers smarter with Smart Engineer Bots.

The #1 wish of every IT Team is to reduce in-bound tickets. With ITSupportBot® we can help you reduce unnecessary tickets by 5-10% and make Engineers smarter by giving them the information they need when the ticket arrives.

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ITAppsPanel®

Give your clients quick Access to Apps & Enhance your Support Tools with Command Line Automation.

ITAppsPanel® solves the problem of a messy desktop and enables your IT Team to use the power of Automation to solve support issues.

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vCIO Platform      (Coming Q1)

Supercharge your vCIO process with our powerful ICT Audit, Recommendations and Roadmap system.

Replace your vCIO solution with our powerful ICT Audit, Recommendations and Roadmap solution. Use the power of Good, Better, Best to improve your sales conversion - every time.

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Why Invest in a CX Platform?

When you invest in a CX Platform you eliminate the multi-touch issues associated with email support (support@), improve productivity, communication, security and drastically improve your account management with an integrated platform.

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Improve

CX

Improve your NPS & CSAT scores and reduce churn by delighting users with a ‘One-Pane of Glass’ ICT experience they love. In this App economy users are crying out for a modern IT Support experience vs ‘support@’ and phone.

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Increase

Productivity

Save 3-5 minutes per ticket by getting the correct ticket information the first time, reduce phone support calls by up to 50% by making it easy for users to access support and reduce inbound support tickets by 5-10% using self-service bots.

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Increase

Security

Increase your service desks security by implementing Secure Caller Verification for Identity Security and send passwords and other sensitive information using Secure 2FA Messaging. Your Engineers can manage this easily using our ITControlPanel App.

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Improve

Communication

Improve communication using Live Chat, Push Broadcasts, Push Messaging, Push Ticket Updates, vCIO tools, News and Bots. Provide a modern approach to support using our powerful in-bound or out-bound Chat and cut through the noise of email with Push.

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Your MSP service is your everything. We make your everything better.


Join a fast growing list of innovative MSPs around the world choosing to front-end their PSA or ITSM tool with a CX Platform. The platform is now in 5 languages; English, Spanish, German, French and Dutch!

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Testimonials

Howard C from Macro

Watch how ITSupportPanel and Ticket Forms have revolutionized Macro’s ability to collect the correct information the first time.

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Testimonials

CNWR

Listen to how CNWR are using the Invarosoft Platform to supercharge their Customer Experience and get the correct information.

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Testimonials

Geek 3

Watch how Eric is transforming his customer experience with the Invarosoft Platform focusing on differentiating his services.

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Testimonials

Questinghound

Watch how Questinghound is using the Invarosoft Platform to delight their clients.

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How to grow your MSP past $1M with Referrals, Google Adwords and Increasing Conversion

March 28, 2019 By Jamie Warner

I hear all the time from MSPs wondering how to grow past $1M revenue and beyond.

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