Replacing Email = Happy Customers 🙂 Increased Productivity, Reduced Support Calls, Growth & Profit.
Reduce Client Churn: ITSupportPanel™ is your brand, logo and colors on every device. Anywhere and anytime. It’s the perfect way to digitally wrap your services. Clients will thank you for making their lives easier and you’ll be rewarded with less client churn.
Increase Referrals & Create Loyal Followers: ITSupportPanel™ is memorable for end users. Now when a person changes companies from one of your clients, they’ll more than likely remember how easy it was working with you and recommend your services!
Your Brand or Their Brand: ITSupportPanel™ is feature rich and fully customizable. You can create buttons & links to whatever you need. If a customer wants their brand and custom buttons shown, you can create a new appearance. Imagine the possibilities!
Increase Engineer Productivity by up to $50,000 Per Annum: Most MSPs receive tickets via email, then the Engineer or Service Desk needs to allocate the ticket by selecting the fields in the PSA. ITSupportPanel saves all this administration time wasted every day by getting the end user to fill in the relevant fields when they log a ticket. You can setup the software to match how your MSP wants to receive tickets. Read More Here.
Increase Client Productivity: ITSupportPanel™ gives your clients end users a much easier method to access IT Support. You can reduce their time wasted on the phone for Support by up to 50%. Now you’re adding tangible value!
Increase Client Happiness: Your clients users can click the easy to find IT icon in the task tray, desktop or mobile app with no username or password required!
Improve your NPS Score: The number one way to measure your clients happiness is via a Net Promoter Score (NPS) survey. The top global brands have high NPS scores and so should you. ITSupportPanel can help you improve your score by providing them with daily visible value.
Reduce Inbound Support Calls by up to 50%: Our results show that by making it easy for users to log tickets your support calls are reduced by up to a staggering 50%!! With less phone calls, you can close more tickets and better utilize your capacity.
Charge Existing Customers Immediately: You can’t increase your rates easily, but you can charge a small monthly fee ($50 to $100) per customer for ITSupportPanel that they won’t argue. If you have 50 clients that’s between $2500 and $5000 a month in new revenue or $30,000 to $60,000 of profit per year!
Increase Monthly Fees (New Customers): If you’re looking to increase monthly fees for new clients, ITSupportPanel provides you with the perfect visible value add.
Charge For Mobile Device Management (MDM): If you’re looking to implement mobile device management fees, ITSP gives you the edge by making mobile support visible.
Our software pays for itself and should deliver a minimum 10x ROI. Read more about our Top 7 ROI Tips.
Win More MRR Deals: ITSupportPanel™ gives you a powerful sales tool to differentiate your services and win new MRR clients. Stand out in the crowd and explain how your business uses innovation to deliver an easier, faster and more visible IT support experience. It’s a competition slayer!
Increase Conversion: Changing IT providers is a big decision. Explain how rolling out your branded portal makes changing to your services easy. Staff instantly get visibility of their new provider and improved productivity. Makes your invisible MSP visibly valuable!
Marketing Investment: ITSupportPanel™ should be seen as a marketing investment. Winning new MRR deals is the key to growing a sustainable and healthy MSP. ITSupportPanel™ gives you that winning marketing edge.