Give clients a one pane of glass branded desktop and mobile App to streamline support (save 3-5 mins per ticket) and an integrated client portal to see their tickets, approvals, device listing, network diagram, access training + more.
ITControlPanel is a native Windows App your team can use to control Live Chat, Secure Caller Verification, Secure 2FA Messaging and Push Messages. Dispatchers or Engineers can Log Tickets quickly into your PSA to save time on every ticket.
ITNewsPanel® helps your IT Team communicate effortlessly with Live Chat, cut through the noise of email with Push, get alerted to client sentiment, monitor ticket trends and manage customer feedback.
The #1 wish of every IT Team is to reduce in-bound tickets. With ITSupportBot® we can help you reduce unnecessary tickets by 5-10% and make Engineers smarter by giving them the information they need when the ticket arrives.
ITAppsPanel® solves the problem of a messy desktop and enables your IT Team to use the power of Automation to solve support issues.
Replace your vCIO solution with our powerful ICT Audit, Recommendations and Roadmap solution. Use the power of Good, Better, Best to improve your sales conversion - every time.
Read more about our CX Platform features below:
If you're interested, book a demo or register for a free 30 day trial. We would love to hear what problems you're trying to solve and how the Invarosoft CX Platform can help.