📺 Watch the 2021 MSP CX Summit.

The MSP CX Summit is the only MSP event focused on CX and Innovation. No vendor pitches. 100% MSP Stories. Lots of Gold Nuggets!

Runtime: 3 Hours


Designed as the first event in the MSP calendar dedicated to discussing Customer Experience (CX) and Innovation. ​

It’s a topic that doesn’t get a lot of air time and as technologists we need to be debating what to do in this digital economy to THRIVE and SURVIVE over and above our RMM and PSA tools.

The CX Summit promises no vendor waffle, only incredible insights directly from MSPs for MSPs. Hear from MSPs in North America, Australia and the UK as they share their valuable business experiences in a round-table discussion focusing on CX and Innovation. PLUS our keynote speaker, Jeanne Bliss, is the former General Manager of Customer Loyalty at Microsoft!

  • Keynote 1: How to Build a $9 Million MSP, Jamie Warner, CEO Invarosoft
  • Keynote 2: Build Your Customer Driven Growth Engine, Jeanne Bliss, CEO Customer Bliss
  • Roundtable: 4 MSPs Discuss CX & Innovation



Book References


Why Your MSP Need to Focus on CX


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