Category: Media

Invarosoft Wins Innovative Vendor Award at the CompTIA ANZ Spotlight Awards 2023

  Super proud, Invarosoft just won the Innovative Vendor Award at the inaugural CompTIA ANZ Spotlight Awards 2023!!! We’re particularly proud of this award as we were up against some MSP SaaS billion $ companies as a small fast growing boot-strapped start-up. Invarosoft has been inventing the Customer Experience (CX) category for MSPs helping them deliver a modern digital

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MSP Marketing Strategies 2023 – Vertical or General

  Jamie Warner, CEO of 50 staff MSP eNerds and MSP Software Invarosoft, examines how to scale your business by either a vertical or general market strategy. Overview It doesn’t really matter whether you go wide or in a vertical in building an MSP. We’ve been a generalist for 23 years, we’ve just signed up

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Invarosoft Wins Channel Program’s Category Leader Award – MSP Client Portal 2023

  Invarosoft is thrilled to announce its outstanding achievement as a winner of Channel Program’s Category Leader – MSP Client Portal 2023. The prestigious badge recognizes Invarosoft’s exceptional contributions and remarkable performance in the IT channel space. The Category Leader Award is a testament to Invarosoft’s dedication and commitment to excellence. It is a significant

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Invarosoft Features Releases Q2 2023

The Invarosoft team is super excited to announce the launch of our latest feature releases.   CSAT V2 We’re excited to have released our updated CSAT Feedback functionality. You can now paste our script into your ticket emails to simplify the feedback process and provide enhanced reporting. The updates include: Code Snippet 1 Click Feedback

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How To Save Time On the Help Desk

  Jamie Warner, CEO of Invarosoft, delivers his top tips for Engineers and Technicians on how you can save a huge amount of time on the Help Desk. This is based on his experience building a $10M fast growing MSP.   About Invarosoft Invarosoft® delivers one MSP software platform to replace 5 products – CX,

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Secrets to Scale your MSP in 2023

    Jamie Warner, CEO of Invarosoft, delivers his top tips on how you can scale your MSP from his experience building a $10M fast growing MSP.   About Invarosoft Invarosoft® delivers one MSP software platform to replace 5 products – CX, vCIO, CSAT, Warranty & Engineer Scheduling. You also get 20+ tools helping MSPs

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ChatGPT Explains Why Delivering A Modern Customer Experience (CX) Is Important For MSPs

  Providing a modern digital customer experience for MSPs (managed service providers) is important for several reasons:   Improved customer satisfaction: A modern digital customer experience allows MSPs to provide timely and efficient support to their customers, which can lead to higher levels of customer satisfaction. Increased efficiency: By using digital tools and platforms, MSPs

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MSP vCIO Tactics & Tips 2023

      Jamie Warner, CEO of Invarosoft, delivers his insights into how to innovate and super-charge your MSPs vCIO process from his experience building a $10M fast growing MSP.   Invarosoft vCIO Platform Read more about the Invarosoft vCIO Platform.     About Invarosoft Invarosoft® is the #1 Unified MSP software platform delivering 5

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Invarosoft CSAT Product Release 2022

CSAT Product Release 2022 ➡️ CSAT Overview We’re super excited to release our CSAT ‘Basic’ tool enabling you to consolidate your stack with Invarosoft and get the best customer feedback in the one platform. We’re calling it ‘basic’ because it’s not fully integrated with the PSA yet (meaning the user still has to fill in their

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