The Invarosoft® CX Platform helps your MSP reduce stack bloat with ITSupportPanel (Client Portal, Apps, Bots, Automation, vCIO, CSAT, Service Catalog, Forms, Approvals, Ticket Diagnostics) and supercharge your PSA with back-end support tools powered by ITControlPanel (Live Chat, Secure Verification, Secure 2FA Messaging).
Our personally guided 30 minute demo is the best way to understand what ITSupportPanel can do for your MSP before you trial. You also get a 30 day free trial.
One Pane of Glass 'App'
ITSupportPanel™ is the 'one pane of glass' for everything IT that works with every ticketing system. You can customize the Appearance, Buttons, News, Forms, Push Notifications and Apps per user, agent or group.
Make it easy to get the right info with custom forms. You can assign forms per ticket type (e.g. New User Request) and when the user clicks the ticket type a form pops up ensuring you get the right information the first time via the App! Read More.
Cut through the noise of email and communicate with beautiful branded Push Notifications direct to your staff. Works across Windows, iOS and Android devices. You can send notifications to users, clients or groups of people (e.g. Sales, Marketing or Finance departments). You can even select from 6 colours based on status and send either a 'dialog' large notification or 'toast' smaller notification. Read More.
By replacing email support with ITSupportPanel you can make it easier for your end users and employees to 'screen shot' their issues which reduces calls!
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