We built the platform we wished we had.
Invarosoft was born inside eNerds, the MSP our founder, Jamie Warner, has been building and scaling for over 25 years. Today, eNerds continues to operate and grow successfully, having expanded entirely organically to over 60 staff and 8-figure revenue. Along the way, Jamie experienced every gap in the market firsthand and built Invarosoft to fill them.
Why we exist
It started with a customer experience problem. MSPs had PSAs, RMMs, and ticketing systems — but nothing that gave end clients a modern, unified experience. Invarosoft CX was our answer: a white-label client portal and app that brought every ticket, alert, and service into a single 'one pane of glass', fully integrated to the PSA.
As we grew, we saw a second problem: the MSP software market was dominated by a single incumbent monopoly provider with no real alternative. We set out to change that — expanding into Warranty Wizard for device lifecycle management and warranty reporting, TimeMaster for time intelligence, AlertCentric for intelligent alerting, HappySat for client satisfaction, and vCIO Hero for strategic client reviews. MSPs now had a genuine, integrated alternative built by people who had actually run an MSP.
Then we tackled growth. MSPs are exceptional at delivering IT services — but winning new business is hard. ReferralNow turns happy clients into a referral engine. PraisePoint captures 5-star moments and amplifies them into published reviews and testimonials. And LeadMagicAI gives every MSP an AI sales agent that qualifies leads, books IT Services Presentations automatically, and connects with the CRM they already use — or provides a built-in Sales Hub to manage leads directly.
ISO 27001:2022 Certified
In February 2026, Invarosoft achieved ISO 27001:2022 certification — the globally recognised standard for Information Security Management Systems. This milestone reinforces our long-standing commitment to protecting our partners' and customers' data with the highest levels of security, governance, and operational discipline.
Our team in the field
We go where MSPs are — events, conferences, and communities worldwide.
What we stand for
The principles that guide every product decision, every support interaction, and every customer relationship.
Customer Obsession
We exist to make our users look like heroes to their clients. Every feature we build starts with the client experience outcome.
Simplicity
Software shouldn't require a manual. We design for intuition so your team gets value on day one, not after weeks of onboarding.
Security First
We are ISO 27001:2022 certified — the globally recognised standard for Information Security Management Systems (ISMS).
Built by MSPs, For MSPs
Our founder built and ran eNerds for 25 years. We know the pain of disjointed tools firsthand — and we built Invarosoft to solve it.
Global Reach
Trusted by forward-thinking MSPs across North America, Europe, UK, Africa, South America, Asia, and Australia & NZ.
Continuous Innovation
The IT landscape changes fast. Our platform evolves faster — with regular releases and a public roadmap you can count on.
Our journey
From a single MSP's frustration to a platform trusted by IT businesses worldwide.
Jamie Warner starts his MSP, eNerds™, at age 22 in Australia — right in the middle of the dot-com crash.
Invarosoft founded by Jamie Warner after 15 years running eNerds. The mission: give MSP clients a modern 'one pane of glass' experience fully integrated to the PSA — something no other vendor was solving well.
First version of Invarosoft CX ships — a white-label client portal and app that brings every ticket, alert, and service into a single, branded experience for end clients.
HappySat launches, bringing automated CSAT and NPS surveys to MSP clients worldwide. PraisePoint follows, turning 5-star moments into a steady stream of published reviews and testimonials.
Warranty Wizard and AlertCentric launch, adding proactive hardware lifecycle management and intelligent alerting to the platform. ReferralNow ships, giving MSPs a structured referral engine to turn happy clients into new business.
Stack Saver Bundles introduced — MSPs get all 9 products for less than the cost of two or three separate point solutions. LeadMagicAI enters development.
eNerds celebrates 25 years in business. Invarosoft has now grown entirely organically to over 60 staff and 8-figure annual revenue — serving MSPs across North America, Europe, UK, Africa, South America, Asia, and Australia & NZ.
ISO 27001:2022 certified — the globally recognised standard for Information Security Management. LeadMagicAI enters early access, completing the MSP growth stack.
The Pyramid for MSP Success
The blueprint Jamie Warner used to grow eNerds from a startup in 2000 to a team of over 60 generating 8-figure revenue. This book delivers actionable strategies to scale your MSP — from crafting a clear vision to building a winning sales playbook and delivering best-in-class client service.
The Eight Core Pillars
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