Category: Corporate

Finding new clients is challenging for managed services providers (MSPs). Strategies like cold calling, advertising and networking can be time-consuming. They also yield little return on investment (ROI) and have limited measurement methods. So, how do MSPs improve their lead generation strategy? SaaS referral software is an excellent solution. Referral software offers automated referral programs

Ransomware is one of the biggest threats facing organizations today. Recent cybersecurity reports claim that the average cost of ransomware attacks in 2024 exceeded $4.5 million globally, with recovery times often stretching over three weeks. In the United States alone, ransomware attacks increased by 28% year-on-year, affecting businesses of all sizes. Here’s the truth no

If you are a Managed Service Provider (MSP) looking to innovate and differentiate yourself in a competitive market, the future looks bright. In our recent webinar, Jamie Warner, CEO and founder of Invarosoft, alongside Jessica Ross, VP of Sales, presented an exclusive look at what is coming in 2026. The goal is clear: to help

Making Backup Monitoring Smarter We’re excited to introduce QuickDash, AlertCentric’s command center designed to give MSPs immediate situational awareness. This intelligent dashboard transforms complex backup data into clear visual insights, so your team can act faster and prevent client downtime.  Here are the key capabilities that make QuickDash a powerful tool for MSPs:  ✅Real-Time Device

 Precision-Driven Backup Monitoring We’re thrilled to announce the Invarosoft-Enhanced Detection Engine, a breakthrough in backup monitoring intelligence. AlertCentric™ now offers pattern-based recognition to understand the real signals behind backup failures. It analyzes both email content and PDF reports to identify issues based on structure, timing, and contextual clues, not just keywords. The Invarosoft-Enhanced Detection Engine

Empowering MSPs to resolve backup issues faster and smarter We are thrilled to announce that Alert Centric™  has a revolutionary new feature:  Advanced Email Search & Discovery. This powerful new feature transforms how you navigate and analyze your backup communications. Instead of digging through endless email alerts, our advanced search functionality cuts through thousands of

MSP software empowers managed service providers to deliver reliable, efficient, and scalable IT support that grows with client needs. It is the strategic foundation for long-term success in the competitive IT services industry. This article will explore why MSP software is essential for scalable IT support, how it transforms service delivery, and why forward-thinking IT

The role of a trusted technology advisor has never been more critical for managed service providers (MSPs)— yet it has never been more challenging. Many small-to-medium-sized businesses (SMBs) lack a Chief Information Officer (CIO) to guide them. So, they rely on MSPs for technical support and strategic IT advice. With many roles to fill, MSPs

To retain customers, you must keep them happy. But how can you tell if your clients are satisfied with your services? HappySat is an excellent solution. HappySat is intelligent customer tracking software for monitoring and responding to client experiences. But before implementing HappySat, you must know if it’s right for your business. To help you